Privacy policy

1. Who we are

This Privacy Policy applies to personal data processed by assetproperty.ltd in connection with our websites, investor onboarding, account administration, product communications, and related support services. In this policy, "assetproperty.ltd", "we", "us", and "our" refer to the assetproperty.ltd operating entity that controls the relevant processing.

If you have privacy questions or wish to exercise a data rights request, contact us at info@assetproperty.ltd with the subject line "Privacy request".

2. Scope

This policy covers personal data collected through our public website, account registration and login flows, identity verification processes, contact forms, email and support channels, investor portal activity, and any cookies or similar technologies used on our sites.

It does not cover third-party websites that we link to. Those sites have their own privacy notices.

3. Personal data we collect

3.1 Data you provide

• Identity and contact details such as full name, email address, phone number, date of birth, nationality, and residential address.
• Account credentials and authentication information.
• Identity verification documents and related data, which may include government ID, proof of address, selfies or liveness checks, and source-of-funds or source-of-wealth information where required.
• Investment preferences, risk acknowledgements, and communications you send to support.
• Payment and funding references needed to process deposits, withdrawals, or reconciliations.

3.2 Data we generate or receive automatically

• Device, browser, IP address, approximate location derived from IP, and usage logs.
• Cookies, session identifiers, and analytics events used to operate and secure the site.
• Account activity such as login history, allocation requests, statement access, and support ticket metadata.

3.3 Data from third parties

• Identity verification and anti-fraud providers.
• Banks, payment processors, or on-ramp partners involved in funding flows.
• Public and commercially available compliance screening sources used for sanctions, politically exposed person, or adverse media checks where applicable.

4. Why we use personal data

We process personal data to:

• Create and administer investor accounts.
• Verify identity and meet anti-money laundering, counter-terrorist financing, sanctions, and other legal obligations.
• Provide product information, process allocations, generate statements, and deliver investor portal features.
• Respond to enquiries and provide customer support.
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Improve site performance, usability, and content relevance.
• Send service notices and, where permitted, product updates or marketing communications.
• Establish, exercise, or defend legal claims and cooperate with lawful requests from authorities.

5. Legal bases

Depending on your location and the applicable privacy law, we rely on one or more of the following bases: performance of a contract with you, compliance with a legal obligation, our legitimate interests in operating a secure investment platform, and consent where required (for example, certain cookies or marketing preferences).

6. How we share data

We do not sell your personal data. We may share data with:

• Service providers who help us host infrastructure, send email, verify identity, process payments, store documents, or provide analytics and security tools.
• Professional advisers such as lawyers, auditors, and compliance consultants under confidentiality obligations.
• Regulators, law enforcement, courts, or other authorities when required by law or to protect rights, safety, and security.
• A buyer or successor entity if we undergo a merger, acquisition, restructuring, or asset transfer, subject to appropriate safeguards.

Processors are expected to use personal data only on our instructions and to implement appropriate security measures.

7. International transfers

Your data may be processed in countries other than the country where you live. Where we transfer personal data internationally, we use appropriate safeguards required by applicable law, such as contractual protections with recipients, and we limit access to what is needed for the stated purpose.

8. Retention

We keep personal data only as long as needed for the purposes described in this policy, including account administration and legal retention duties. Verification, transaction, and compliance records are often retained for longer periods required by financial crime and record-keeping laws, even after an account is closed. When data is no longer required, we delete it or irreversibly anonymise it where feasible.

9. Security

We use administrative, technical, and organisational measures designed to protect personal data against unauthorised access, loss, misuse, and alteration. No method of transmission or storage is completely secure. You are responsible for keeping login credentials confidential and for notifying us promptly of suspected unauthorised access.

10. Cookies and similar technologies

We may use essential cookies to keep you signed in and to secure sessions. We may also use analytics or preference cookies to understand site usage and improve performance. Where required by law, non-essential cookies are used only with your consent. You can control cookies through your browser settings, noting that blocking essential cookies may impair site functions.

11. Your rights

Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to withdraw consent where processing is consent-based, and to receive a portable copy of data you provided. You may also have the right to lodge a complaint with a data protection authority in your jurisdiction.

To exercise rights, email info@assetproperty.ltd. We may need to verify your identity before fulfilling a request. Some rights are limited where we must retain data for legal, security, or contractual reasons.

12. Children

assetproperty.ltd services are not directed to children. We do not knowingly collect personal data from individuals below the minimum age of majority or below any higher age required for investment eligibility in their jurisdiction. If you believe a child has provided data, contact us so we can take appropriate action.

13. Marketing preferences

You can opt out of marketing emails at any time by using the unsubscribe link in those messages or by contacting support. Service and compliance messages related to your account may still be sent because they are necessary to operate the service.

14. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Material changes may also be communicated through the website or by email where appropriate. Continued use of the services after an update means you acknowledge the revised policy, to the extent permitted by law.

15. Contact

Privacy requests and questions: info@assetproperty.ltd. Company registration details and postal address should be inserted here once finalised for your operating entity and jurisdiction.